Privacy Policy

Last updated: 24 October 2026

1. Who we are

STEWARD DESIGNS is the operating brand of Steward Decor Limited, an interior design and construction company based in Umuahia, Abia State, Nigeria.

This policy explains how we collect and use personal information through our website, project enquiries, social media lead forms, newsletters and business communications.

We are responsible for deciding how personal information collected for these purposes is used.

Website: https://stewarddesignsng.com
Email: info@stewarddesignsng.com
Phone/WhatsApp: +234 703 800 1028

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name, email address and phone or WhatsApp number.
• Your property location, service requirements, project stage, intended budget and proposed timeline.
• Messages, project briefs, drawings, photographs and other information you choose to share.
• Information needed to prepare proposals, deliver services, manage payments and maintain business records.
• Newsletter subscription details and communication preferences.
• Technical information about website visits, such as device and browser details, IP addresses, pages visited and interactions with our website.

Please provide only information relevant to your enquiry or project. We do not require medical information to keep an enquiry open.

3. How we collect information

We collect information when you:

• Complete a website enquiry or Meta lead form.
• Contact us through email, telephone, WhatsApp or social media.
• Subscribe to our newsletter.
• Request a consultation, quotation or service.
• Work with us on a project.
• Visit our website or interact with its features.

4. Why we use your information

We use information to:

• Understand your enquiry and assess your project requirements.
• Contact you about your enquiry by email, telephone or WhatsApp.
• Arrange consultations and prepare quotations or proposals.
• Plan, manage and deliver agreed services.
• Maintain necessary project, payment and business records.
• Send newsletters and promotional updates where you have subscribed or otherwise agreed to receive them.
• Understand website use, improve our services and protect our systems.
• Meet legal obligations and resolve complaints or disputes.

Submitting a project enquiry does not automatically subscribe you to our newsletter.

5. Our grounds for using information

Depending on the purpose, we rely on:

• Steps towards a contract or performance of a contract: responding to your request for services, preparing a proposal and delivering agreed work.
• Consent: newsletter subscriptions and other activities that require your permission.
• Legitimate interests: reasonable business administration, relevant enquiry follow-up, service improvement and security, where these interests do not override your rights.
• Legal obligations: keeping records or providing information where required by law.

Where we rely on consent, you may withdraw it without affecting processing already carried out lawfully.

6. Where information is stored and who may receive it

Depending on the source and purpose, information may be stored in our website database, company email or Gmail, WhatsApp, business spreadsheets, Meta tools and Brevo.

We use service providers that support website hosting, email, communications, analytics and newsletter delivery. These may include Namecheap, Google, Meta/WhatsApp and Brevo.

Relevant information may also be shared with freelancers, contractors or professional advisers where necessary to handle your enquiry, deliver your project or manage our business. Access should be limited to what is needed for the task.

We may disclose information where required by law or necessary to establish, exercise or defend legal claims.

Some providers also process information under their own privacy policies.

7. International processing

Some service providers may store or process information outside Nigeria.

Where this happens, applicable Nigerian requirements for international transfers must be met, including an appropriate legal basis and safeguards. You can contact us for information about arrangements relevant to your data.

8. How long we keep information

Project enquiries: We generally retain enquiry information for up to 12 months after our last meaningful contact.

If you remain in contact and continue to express interest in our services, we may retain the relevant information for longer to support your future project. We review these enquiries periodically rather than keeping them indefinitely.

If you tell us you are no longer interested or request deletion, we will delete enquiry information unless specific records are still needed for a legal obligation or dispute.

Client and transaction records: These are retained for the period needed to deliver services and meet applicable accounting, legal and contractual requirements.

Newsletter records: We retain subscription details while you remain subscribed. After unsubscribing, we may keep a minimal record of your preference to prevent further marketing messages.

Other records: Website, security and backup records may have separate retention periods based on their purpose. Deleted information may remain temporarily in backups until those backups are replaced or expire.

9. Cookies and website analytics

Our website uses cookies and similar technologies for website functions and analytics, including Google Analytics.

Where consent is required for optional tracking, you can accept or decline it through the website’s cookie controls. You can also manage cookies through your browser. Disabling some cookies may affect website features.

10. Marketing and WhatsApp

If you subscribe to our newsletter, we may send business news, design information and service updates.

You can unsubscribe using the link in our marketing emails or contact us directly.

If you provide a WhatsApp number for your enquiry, we may contact you there about your project. You can ask us to stop promotional messages at any time. Necessary communications about an active project may still be sent.

11. Protecting information

We take reasonable steps to protect personal information against loss, misuse and unauthorised access. No online service or storage method can guarantee complete security.

12. Your privacy rights

Subject to applicable law, you may request access to your information, correction of inaccurate details, deletion, restriction of processing or transfer of information where the right applies.

You may also object to certain processing, withdraw consent and object to direct marketing.

Contact info@stewarddesignsng.com to make a request. We may need to confirm your identity before releasing or changing information.

You may also complain to the Nigeria Data Protection Commission at https://ndpc.gov.ng.

13. Changes to this policy

We may update this policy when our services, systems or information practices change. The latest version will appear on this page with an updated date.

14. Contact us

For privacy questions, requests or complaints, contact:

Steward Decor Limited, operating as STEWARD DESIGNS
Umuahia, Abia State, Nigeria
Email: info@stewarddesignsng.com
Phone/WhatsApp: +234 703 800 1028